About eSolia
eSolia Inc. is your B2B IT partner for professional services in Japan. Since 1999, our bilingual team has provided the full capabilities of a dedicated IT department, resolving Japan IT challenges for foreign-affiliated companies.
At a Glance
|
|
| Founded |
1999 (25+ years) |
| Location |
Shiodome City Center, Tokyo |
| Team |
Multilingual certified professionals |
| Approach |
Team-based, not temp staffing |
| Standards |
ISO 27001 compliant |
What We Do
We bridge the gap between your headquarters and Japan operations, communicating effectively with both HQ and local teams while negotiating on your behalf with Japanese vendors.
- IT Support — Remote and onsite support for your Japan business
- Project Management — Practical PM ensuring Japan project success
- Helpdesk — Bilingual helpdesk for your Japan team
- Security — Information security and compliance
- Cloud & Infrastructure — Design, implementation, and management
- Consulting — Expert guidance for your IT strategy
Why eSolia
| Strength |
Description |
| Expertise |
Multilingual certified professionals with real-world experience across IT disciplines |
| Secure & Private |
ISO 27001 standards prioritizing information security in all services and systems |
| Proven Track Record |
Over 25 years delivering IT solutions in Japan with focus on quality and satisfaction |
| Service Value |
Team-based approach—we work as a cohesive unit, not as individual contractors |
| Professionalism |
Highest standards of conduct, ethics, confidentiality, and continuous improvement |
| Tools & Techniques |
Well-developed support systems for documentation, communication, and service delivery |
By the Numbers
- 60,000+ hours booked over 5 years
- 3,000+ support tickets resolved annually
- 2 professionals assigned per account
- 100+ years combined management experience